Safely store and use sensitive data to power your go-to-market
Explore what you missed from HubSpot in Q2!
Check out the updated app to sync your webinar data
Introducing an evolved CMS Hub, Content Hub
Embrace the future of productivity and unlock limitless innovation
Now Available to Free and International Users
Successful businesses rely on data to fuel growth. But, it can be challenging to securely and effectively use sensitive customer data to power your sales, marketing, and service strategies. HubSpot's Smart CRM now helps you safely store and use sensitive data to power your go-to-market, manage regulatory compliance (like GDPR and HIPAA), and prevent business disruptions.
Now you can sync Microsoft Teams webinar info with HubSpot, including webinar activity data such as registrations, attendees, cancellations, no-shows, attendance duration, and more. Together, HubSpot & Microsoft Teams make it easy for you to centralize your marketing efforts, analyze event performance, and keep your contact records up-to-date.
We're excited to announce the evolution of our CMS Hub into Content Hub - an all-in-one, AI-powered content marketing software designed to empower marketers in creating and managing content that fuels the entire customer journey. Craft dynamic and personalized content that speaks directly to your audience's needs, driving engagement and building brand affinity at every step. Take control of your content assets with Content Hub, the ultimate single source of truth for your entire organization.
HubSpot AI is a toolkit of AI-powered capabilities embedded across the customer platform to help you work smarter. It includes features that leverage AI and your Smart CRM data to supercharge marketing, sales, and service efficiency while creating more personalized customer experiences at scale.
Introducing Commerce Hub, an easy-to-use B2B commerce suite now available to HubSpot's free and international users. Streamline your opportunity-to-revenue process with Commerce Hub to get paid faster, increase revenue, and save time. Enjoy various commerce tools such as invoices, payment links, quotes, subscriptions, and more. Seamlessly connect Commerce Hub with a Stripe account for convenient payment processing and access to over 15 currencies. Plus, easily integrate QuickBooks Online for simple financial reconciliation. Go ahead and exhale — commerce just got easier.
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Watch Kyle Jepson demonstrate new features and functionality from June
Marketing Hub |
Manage Facebook company pages @mentions from within our Monitor Streams in Social.
Accelerate social media engagement, refine marketer responses, improve interactions, and foster deeper audience connections with AI-generated replies.
Visualize a chronological timeline of all changes made to a marketing campaign using the new "Activity" tab in the marketing campaigns tool.
Boost overall campaign effectiveness with optimized productivity and seamlessly incorporate external assets into your campaigns.
Associate and filter your ad campaigns by HubSpot campaign which will enable you to better organize your ad assets alongside your other HubSpot tools.
HubSpot's Google Tag Manager and Google Analytics integrations now support Google's new Consent Mode when using the HubSpot cookie banner.
Product Roadmap |
Sales Hub |
Reach more prospects on LinkedIn with a deep two-way integration between HubSpot and LinkedIn that automatically logs activities and delivers insights.
Personalize sales outreach with sophisticated sequences using AI, A/B testing, and advanced permissions.
Maximize speed and efficiency and manage all your leads and prospecting all in one place using added permission controls and views for advanced customization.
Focus on high-impact deals with AI-powered likelihood-to-close health scores that help your reps predict if a deal will close.
Customize pipeline permissions to match your sales process with advanced governance features that restrict deal movement and creation.
Product Roadmap |
Service Hub |
Scale support with a new help desk workspace that connects your tickets and conversations all in one place.
Drive proactive customer value and empower reps to manage their entire book of business in one pace, with the new customer success workspace.
Cut support volume, increase efficiency and resolve customer queries 24/7 with a GPT-powered AI chatbot.
Send tickets to the best agents for the job with capacity and skill-based routing.
Give customers the freedom to help themselves with on-brand articles in HubSpot's CMS-grade knowledge base.
Product Roadmap |
Content Hub |
Give your content more reach with multi-format content transformed in just a few clicks.
Use HubSpot AI to define your brand voice and deliver on-brand content across all of your channels.
Eliminate writer's block and quickly take your blog from researched to finished with AI-generated topics, targeted keywords, outlines, and draft versions.
Product Roadmap |
Smart CRM |
Improve personal efficiency and discoverability when moving between portal actions from the refreshed user interface of HubSpot's in-app navigation.
Reduce distraction and increase control across your CRM records with limited viewing of logged emails and emails from connected inboxes.
Further unify your customer profiles and limit data redundancies by copying a property value across associated CRM records.
Optimize adoption across all your teams and Import custom translations for properties, association labels, and object names (only for HubSpot-supported languages).
Give admins the ability to create unique, personalized record previews by object type and by team with customized sidebar previews.
Edit and automatically save changes to properties in record middle column cards (i.e. property list, stage tracker, and association property list cards).
Product Roadmap |
Operations Hub |
Enable seamless integration of order data with data sync to ensure data consistency between HubSpot and third-party apps.
Keep your library of custom reports organized with AI-generated report descriptions.
Enable data-driven workflow initiation with webhook triggers and give users with the option to initiate workflows based on third party data.
Better understand how your business is performing with easy-to-interpret data gauge visualizations within reports.
Simplify reporting with AI-generated reports in HubSpot, using just a simple question.
Leverage AI to proactively monitor CRM properties for anomalies in their update volume. Monitor alerts and take action through the data quality command center and subscribe to notifications triggered by the anomaly alerts.
Improve business process and streamline automation trigger creation with HubSpot AI-built workflows.
Make formatting easier with view and action formatting recommendations within the Formatting Issues Tool.
Product Roadmap |
Commerce Hub |
Quickly turn quotes into cash with invoices sent directly from your HubSpot CRM. Stay on top of invoices with overdue invoice tracking and management.
Create simple yet powerful payment links that enable you to sell from anywhere - your website, forms, emails, and more.
Create and send quotes on beautifully branded templates, powered by data in your CRM.
Collect, manage, and report on recurring payments directly alongside your HubSpot CRM.
Create an exceptional checkout experience for your customers, all on top of your HubSpot CRM.
Seamlessly and quickly collect money from your customers directly from your HubSpot CRM with your existing Stripe log-in or HubSpot payments.
Product Roadmap |
HubSpot AIProduct Roadmap |
Developer Platform |
Build even better CRM views for your sales and service teams using new and enhanced UI components (Panels, Stepper Input, Tile, Alerts, Pop-up iFrame and CRMActionButton).
Product Roadmap |
Strategic Integrations |
Connect HubSpot tickets to Slack, plus sync threaded replies from Slack with ticket comments in HubSpot, and more.
Sync webinar registration and attendance details from Microsoft Teams webinars to HubSpot marketing events.
Sync e-commerce data to HubSpot with two-way syncing for contacts and products, as well as one-way syncing for orders and carts.
Effortlessly send and manage documents from HubSpot contact, company, or deal records.
Read and write order and cart data in HubSpot.
Keep Salesforce and HubSpot records up-to-date with two-way syncing for activities, tickets, and custom objects.
Product Roadmap |
Have an idea for the next great HubSpot feature? Submit it in the ideas forum!
Share your ideasMove your team into the modern day with a connected CRM solution that promotes customization, supports commerce, and connects your business.